Shipping
How Long is Shipping/Delivery?
We typically ship out all pre-made wig unit and clothings 1-2 business days unless is a custom made unit. once Your product is placed, there is a mandatory 24hours payment processing period between that day and the following business day. Once your payment and payment period clears, your business days begin. Once we ship your product order, you will immediately receive a tracking number to the email you provided us with the shipping method which you choose. Basically, Shipping takes an additional 1-2 days which gives you a total of 4-7 business days within the U.S and 2-4 weeks outside the U.S. Business days do not include weekends and holidays.
Expedited shipping is only 2-4 business days.
Disclaimer If you are unsure on timing or you are in a rush, please be sure to choose expedited shipping at checkout. We are also not responsible for any unexpected delays on the shipping company behalf.
Where is Yellowtag by Vike located?
Houston, Texas is the main location where you can come check out our showroom, pickup your item or book for an appointment for wig install or sewing as desired. See contact us information for details.
My Order
Do you accept custom orders?
Yes, we do accept custom orders for wigs presently. You can send in your head measurement and bundles for a custom unit made or you can buy bundles, closure or frontal form us and we will customized for you with your head measurement you provide us. Our clothings lines are all READY TO WEAR. We will update our site when we are fully available to accepting custom order for clothings.
Do you accept returns and exchanges?
Yes, We allow the return and exchange of unworn and unwashed items if we receive within 14days after it was delivered to you with tags and labels attached.
We DO NOT accept returns or refunds on Wig purchased. (ALL WIGS ARE FINAL SALES) How ever, We accept exchange on bundles, Closure, Frontals if returned in the same way it was received with tags and wrapping still attached. NOTE: All returns are no longer valid after 14days you received the item.
What payment methods do you accept?
We accept Visa and MasterCard on our website. Our sales staff can also process other payment types manually, including checks and internet banking. To pay using one of these methods, please contact us to place your order.
What is your return policy?
Returns are welcome for some selected items with full refund if the merchandise is returned in the same way it was received with Tags, Label and Wrapping still attached. After 14days, we are no longer liable to provide refunds or exchange.
NOTE: All Pre-made Wig Units are Final sales.
Read before your purchase
BEFORE YOU PLACE AN ORDER IT IS IMPORTANT THAT YOU UNDERSTAND THE FOLLOWING HAIR TIPS:
Firstly; The main Sole Owner of this brand is GOD Almighty and Vicky.E.A is the president and has business partners in Indian,Vietnam,China and Africa. Hair extensions are created from real human hair and the donors dedicate and sell their hair for money. We sell virgin/raw Indian, Vietnamese, China hair directly from factory that customized everything exactly how we want them we supply you at yellowtagbyvike.com
We have done much research and testing to supply the best quality hair. Good Hair and bad hair everywhere so be very careful when buying. People buy hair and expect the hair to take care of it self simply because they pay some amount for the hair. NO, it doesn’t work that way. Just the way your natural hair needs nutrient and care, so your extension do too. Please maintain your hair is an investment that should stay for a long time.
Our African piece (ANKARA) READY TO WEAR are all produced from our production factory in West Africa and shipped from Houston texas to you.
Product
How long does Extensions/wigs last?
With proper care your hair can last 2-3 years or more.
What is the origin of your products?
Indian / Vietnamese Virgin hair. Our READY TO WEAR Clothings are produced from our designing factory in West African.
How are your wigs made?
Our custom/ pre-made Wig Units are tightly and well hand Stitched with great attention to quality and professionalism. However, our sewing machine stitching process will be updated on our site once fully Available.
Are your items true to size?
Yes. Our Pre-made wigs are usually medium size head (22 circumference) which is basically the regular size for all head. Our Ready to wear clothes are U.S true to size. Please see size chat before ordering.
